Real people, real answers. We respond to every message because your product matters to us as much as it does to you.
Send us a message and we'll respond within 1 business day. Founder plan included.
info@carbongreylabs.com →Builder and Studio subscribers get faster response times — typically within a few hours.
Submit a ticket →Studio subscribers get a private Slack channel with direct access to our team.
Contact to set up →Go to arche.carbongreylabs.com/app, create a free account (or sign in with Google), and you'll be greeted by your co-founder. Just tell them what idea you want to build. No setup, no configuration — just start talking.
Founder ($7) gives you 3 sessions/month — perfect for testing an idea. Builder ($29) unlocks unlimited sessions plus code generation. Studio ($79) adds 3 team seats, multiple projects, and a dedicated Slack channel. All plans include blueprint export and the core co-founder experience.
Email us at info@carbongreylabs.com and we'll cancel immediately. You keep access until the end of your billing period, and you keep all your blueprints and session data. No cancellation fees, ever.
On the sign-in screen, click "Send Magic Link" and enter your email. You'll receive a one-click login link. Alternatively, if you signed up with Google or GitHub, use those buttons to sign in — no password needed.
First, make sure you're signed in to your account — anonymous use won't save sessions. If you're signed in and still seeing issues, try refreshing the page. If the problem persists, email us at info@carbongreylabs.com with your account email and we'll investigate right away.
Yes! Once your blueprint has at least 4 sections filled in, an "Export Blueprint" button appears in the right panel. Click it to download a formatted text file of your full product plan — idea, customer, features, revenue model, and timeline.
Email us at info@carbongreylabs.com with the email addresses of your team members and we'll get them added manually for now. We're building a self-serve team management interface — it'll be live soon.
Absolutely. We offer a 7-day money-back guarantee on all plans. If ARCHE doesn't feel right in your first week, email info@carbongreylabs.com and we'll refund you in full, no questions asked.
Yes. Your sessions and blueprints are only accessible to you — we use Row-Level Security in our database so no other user can ever see your data. We don't sell data, we don't run ads, and we don't use your content to train AI without your consent. Read our full Privacy Policy for details.
We respond to all messages within 1 business day · Priority responses for Builder & Studio
Builder
Unlimited sessions, code generation, priority support. Best for active founders.
Subscribe →Studio
3 team seats, white-label blueprints, dedicated Slack. For studios and small teams.
Subscribe →